Melissa Joyce is the ACO Support Specialist and has supported the Medical Home and ACO team since inception.  Her historical knowledge of our work and the provider network are extensive and she is always willing to share this knowledge.  In addition to providing support to the Board of Managers and associated Board Committees, Melissa works on the many quality initiatives that help primary care practices support their patients. She also focuses her support on the HRSA Care Coordination grant that focuses on connecting discharged patients to the appropriate level of care management. Melissa has 25 years of healthcare experience including office management and billing. For the past eleven years, she has worked with the Adirondacks ACO and Medical Home to help build and support the care management/community resource program that exists today. Melissa believes strongly in the building of relationships and partnerships across the region.  She enjoys interacting with others with both a sense of professionalism and a strong sense of humor.

Outside of work, Melissa enjoys cooking for her friends and family. She is a wife and a mother of two grown children. When she is not in the kitchen you can find her cheering on her grandchild at hockey games.

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